Support
Need help with Restocko? Email eprem2015@gmail.com. We usually reply within one business day. Please include your store address (for example, your-store.myshopify.com) and what you expected to happen.
Set up in 3 steps
- Open the app in your Shopify admin → Settings, set the sender address and save.
- Online Store → Themes → Customize → open a Product page → Add block → Apps → Restocko → Save.
- Open a sold-out product on your store. The notify button appears there.
Common questions
The button does not show. It only appears when the selected variant is sold out. Check that the block is added to the product template and that “Show the notify button” is on in Settings.
Emails are not arriving. Set a sender address on a domain you verified with the email provider, and use “Send test emails to me” in Settings. Also check the spam folder.
How does a customer unsubscribe? Every email has an unsubscribe link. It stops all alerts from your store for that email address.
How do I delete a customer’s data? Use Subscribers in the app to cancel entries, or handle the request in Shopify (Customers → Erase personal data); the app removes the customer’s sign-ups automatically.
What happens if I uninstall? Alerts stop right away and your store’s data is deleted after Shopify sends the removal request.